| 1 | Student ID, Email & Portal Access | Assistance in collecting your Student ID card, activating DIU email, and getting access to the Student Portal and BLC. |
| 2 | Course Offering & Registration | Information and guidance on how to choose and register courses each semester. |
| 3 | Course Add / Drop / Change | Support in adding, dropping, or changing courses within the official timeline. |
| 4 | Semester Drop | Help in applying for temporary withdrawal (dropping a semester) with proper approval. |
| 5 | Re-Admission | Guidance for students returning after a gap to continue their studies. |
| 6 | Extension of Studentship | Support for extending studentship duration beyond the standard academic period. |
| 7 | Examination Clearance (Mid/Final) | Assistance in clearing dues and getting approval for appearing in examinations. |
| 8 | Semester Result | Support in checking semester results and resolving result-related issues. |
| 9 | Documents for Current Students | Providing Concern Letters, MoI, LoR, Testimonial, etc., for academic or professional use. |
| 10 | Documents for Alumni | Providing Concern Letter, Migration Certificate, etc., for graduates/alumni. |
| 11 | Convocation Support | Assistance regarding the convocation process, registration, and queries. |
| 12 | Email, Student Portal & Internship Portal Issues | Help in resolving login, access, or technical issues in DIU portals. |
| 13 | BLC (Online Learning Platform) Support | Guidance for using the BLC (Blended Learning Center) and reporting issues. |
| 14 | Laptop (One Student One Laptop) | Assistance in applying for and receiving your laptop under DIU’s official program. |
| 15 | Scholarship / Waiver Support | Information and assistance in applying for, renewing, or maintaining scholarships/waivers. |
| 16 | Insurance Information | Guidance about student insurance benefits and the claim process. |
| 17 | Transportation Service | Information on bus schedules, routes, and applying for transport facilities. |
| 18 | DIU Boys & Girls Hostel | Help in applying for university accommodation and understanding hostel policies. |
| 19 | Teachers’ Directory | Access to contact details and departmental information of faculty members. |
| 20 | Officers’ Directory | Access to contact details of administrative officers and support staff. |
| 21 | Academic Transcript & Certificates | Help in applying for official transcripts, provisional certificates, and other academic records. |
