SL Service Title Description (What This Service Helps You With)
1 Student ID, Email & Portal Access Assistance in collecting your Student ID card, activating DIU email, and

getting access to the Student Portal and BLC.

2 Course Offering & Registration Information and guidance on how to choose and register courses each semester.
3 Course Add / Drop / Change Support in adding, dropping, or changing courses within the official timeline.
4 Semester Drop Help in applying for temporary withdrawal (dropping a semester) with proper

approval.

5 Re-Admission Guidance for students returning after a gap to continue their studies.
6 Extension of Studentship Support for extending studentship duration beyond the standard academic

period.

7 Examination Clearance (Mid/Final) Assistance in clearing dues and getting approval for appearing in examinations.
8 Semester Result Support in checking semester results and resolving result-related issues.
9 Internship Process Guidance in applying for internships, placement support, and related approvals.
10 Documents for Current Students Providing Concern Letters, MoI, LoR, Testimonial, etc., for academic or

professional use.

11 Documents for Alumni Providing Concern Letter, Migration Certificate, etc., for graduates/alumni.
12 Convocation Support Assistance regarding the convocation process, registration, and queries.
13 Email, Student Portal & Internship Portal Issues Help in resolving login, access, or technical issues in DIU portals.
14 BLC (Online Learning Platform) Support Guidance for using the BLC (Blended Learning Center) and reporting issues.
15 Laptop (One Student One Laptop) Assistance in applying for and receiving your laptop under DIU’s official

program.

16 Scholarship / Waiver Support Information and assistance in applying for, renewing, or maintaining

scholarships/waivers.

17 Insurance Information Guidance about student insurance benefits and the claim process.
18 Transportation Service Information on bus schedules, routes, and applying for transport facilities.
19 DIU Boys & Girls Hostel Help in applying for university accommodation and understanding hostel

policies.

20 Teachers’ Directory Access to contact details and departmental information of faculty members.
21 Officers’ Directory Access to contact details of administrative officers and support staff.
22 Academic Transcript & Certificates Help in applying for official transcripts, provisional certificates, and other